iMode Alarm Clock Radio iPod Docking Station (Black) Review

Average Reviews:

(More customer reviews)I was so excited to receive my iMode from my wife for Christmas 2008. All the main features seemed to work -- AM/FM Radio, iPod, Alarm Clock x 2 -- except the remote control. It comes with a battery. Since it didn't worked, I assumed it was drained and I replaced it with a new battery. It still didn't work. This was disappointing, because this was not a simple on/off remote. This remote allowed the user to complete EVERY function that can be done on the console of the iMode itself. This is a rare completely inclusive remote for the price.

I called the maker of iMode for a replacement remote since the product is under warranty. I was told to exchange it at the store for a new one (makes sense). I asked what to do if the store didn't have it, and Curtis told me to call them back for a remote. The store was indeed sold out of them, and was not planning on restocking after the holiday (holiday promotion). I called iMode maker back as requested. They told me that I must return it to the store, that the store must call iMode maker to explain that they sold a product with faulty remote, Curtis would then send the new remote to the store where I could pick it up. After all this above action taken, iMode maker told the store that the customer must request the remote under the warranty. I'm done...I left the iMode at the store and requested a full refund. I'm sad to write this review, since the product is potentially great (especially for the bang for the buck), but the low quality of the product and the low quality of the customer service and return policy/protocol, left me with the feeling of iMust Return My iMode.

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Product Description:
iMode IP220-BLACK features plug in iPod and playback music, PLL Digital AM/FM Tuner/Stereo Radio, iPod menu Navigation from the remote control, LCD alarm clock display, Alarm by iPod allows you to wake to iPod or Radio or Buzzer. Additional features include Sleep Control, Electric volume, remote control for iPod and Aux in.

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